Last updated: June 30, 2026

This Privacy Policy explains how Probase Digital (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you use our website located at probasedigital.com (the “Site”) and our marketplace services. By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

• Account information: name, email address, password, phone number, business name (for sellers)
• Profile information: profile photo, bio, location
• Listing information: product/service descriptions, images, pricing
• Payment information: billing address, payment method details (processed via our third-party payment processor — see Section 4)
• Communications: messages between buyers and sellers, support inquiries, survey responses

1.2 Information Collected Automatically

• IP address, browser type, device type, and operating system
• Pages visited, time spent on pages, referring/exit pages
• Cookies and similar tracking technologies (see Section 6)
• Approximate location derived from IP address

1.3 Information from Third Parties

We may receive information about you from third-party services such as payment processors, identity verification providers, social login providers (e.g., Google, Facebook), and marketing partners, where you have authorized such sharing.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Facilitate transactions between buyers and sellers
• Process payments and prevent fraud
• Communicate with you about orders, updates, and support requests
• Improve and personalize the Site and marketplace experience
• Send marketing communications, where permitted (you may opt out at any time)
• Comply with legal obligations and enforce our Terms and Conditions
• Detect, investigate, and prevent fraudulent or illegal activity

3. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

• With other Users: Buyer and seller information necessary to complete a transaction (e.g., shipping address, contact details) is shared between the parties involved.
• With service providers: third parties that perform services on our behalf, such as payment processing, hosting, analytics, customer support, and email delivery.
• For legal reasons: where required by law, legal process, or to protect the rights, property, or safety of the Company, our Users, or others.
• Business transfers: in connection with a merger, acquisition, financing, or sale of company assets.
• With your consent: for any other purpose disclosed to you at the time of collection, with your consent.

4. Payment Processing

Payments made through the Site are processed by a third-party payment processor, our designated third-party payment processor. We do not store full payment card details on our servers. Your use of payment services is subject to the privacy policy and terms of the relevant payment processor.

5. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, analyze usage, and deliver relevant content. You can control cookies through your browser settings; however, disabling cookies may affect the functionality of the Site.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing of your information
• Request a copy of your data in a portable format
• Withdraw consent where processing is based on consent
• Opt out of marketing communications at any time

To exercise these rights, contact us at support@probasedigital.com. We may need to verify your identity before fulfilling certain requests.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

If you access the Site from outside the United States, your information may be transferred to, stored, and processed in a country with different data protection laws. By using the Site, you consent to such transfers.

10. Children’s Privacy

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete it.

11. Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice on the Site or sending an email to your registered address. Your continued use of the Site after changes take effect constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Probase Digital
Email: support@probasedigital.com
Address: 218 NW 24th Street, 3rd Floor Off 209, Miami, FL 33127